2023
Bachelor of Science in Hospitality Management
Tarlac State University
About Me
Hi, my name is Marja, you can call me Marj. I am a General Virtual Assistant based in the Philippines.
I was a customer service representative for a few brands in the U.S. I also handled an account a to where I was technical support for a few months.
I am a hardworking and self-motivated assistant. I am proficient in communication skills. I work with honesty, sincerity, and professionalism. A forever student, willing to learn and re-learn. If you want someone to put time and effort into understanding your brand, service, or product you've come to the right person.
My Expertise
Organizing Skills
Communication skills
Social Media Marketing
Responding to phones and emails
Personal Assistance
Customer Service
Generating Ideas
Researching
To get in touch please send me an email at marja.carpenter@gmail.com
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2022
-
2023
Sitel
(Customer Service Representative)
Take Inbound calls as a customer service rep and as a technical rep
2021
-
2021
Iqor
(Customer Service Representative)
Take inbound calls for U.S Telecommunications Company Sprint as a Customer Service Representative under the billing department Solve complaints and sell products
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.