2014
Bachelor of Science in Tourism Management
ABE International Business College
More Info About Me
I’m an aspiring Virtual Assistant. I worked as a call center agent for 7 years since I was 19 years old. Most of my experiences were technical support for known consumer electronics accounts. I am thought to always be patient and hardworking but in a smart way, giving all my best ability and staying committed to finishing all my work. I can be easily approached and in contact anytime. I’m always listening and embracing feedback on my work and I will also provide updates, follow-ups, and finished tasks before the deadline.
I’m a fur parent of one beagle dog and I love film photography and blogging. My film camera is almost like a necessary kit to me whenever I have travels or occasions I need to attend. I find peace watching reels of cozy rooms, places, or nature trips. And Netflix!
My Skills and Competencies
Social Media Management
Amazon Virtual Assistant
Data Entry
Content Creator
Certificates
My Experience and Education
2017
-
2022
Concentrix
(Technical Support Chat Advisor I)
Troubleshooting Smart TVs, Blu-ray players, Soundbars, and Home theaters via a live chat system
2017
-
2017
Intelinet Global Services
(CSR Chat Advisor)
Assisting customers via a live chat system regarding their concerns about their bank accounts and securing them.
2017
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2017
Neusoft Cloud Technology Co.
(Customer Support Representative)
-Chat Support for Business to Business online shopping website.
-Assisting clients with their bulk orders and refunds.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.