2008
BS Commerce major in Management
Our Lady of Fatima University
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Amazon Operation Services Phils.
(FinOps Analyst -Accounts Payable)
• Accounts payable coordination including: research, analysis, account reconciliations and managing supplier expectation.
• Calling supplier and scheduling resolution sessions to address their concern.
• Managing and resolving invoice discrepancies.
• Maintain supplier relationships by responding timely and accurately to both internal, external questions and requests for information.
• Understand the Amazon procure to pay processes to provide guidance to supplier, identify defects and drive resolution upstream.
• Understand the pain points of customers/ suppliers and solve issues.
• Escalating when appropriate to direct manager and/or senior leaders.
• Actively seeking solutions to suppliers and internal teams' needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer/ supplier experience.
• Analyze trends and suggest process improvements.
2019
-
2020
Amazon Operation Services Phils.
(Customer Service Associate)
• Making sure that the customer’s experience is a positive one
• Answer, empathize, acknowledge, process and resolve customer inquiries or issues (refund processing, replacement orders, etc.)
2010
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2016
Andok’s Litson Corp.
(Accounts Receivable Clerk/HR Assistant)
HR Assistant –Compensation & Benefits
• Prepares monthly summary of government loans and mandated contributions of 13 companies for payment
• Responsible for processing, monitoring and remittance of employee bank loans.
• Processing benefits such as leave, burial assistance, donations, supervisor’s allowance, etc.
• Final processing of clearance of resigned and terminated regular employees
• Perform other duties that assigned by the superior from time to time
Accounts Receivable Clerk
• Prepares summary of accounts receivables of all employees every payroll period
• Schedule & Reconcile journal entries, invoices/receivables per employee
• Posting journal entries of liquidation and advances
• Validation and prepares invoice for cash advances of employees
• Processing of clearance of resigned and finished contract employees
• Uploading/Updating business partners data to SAP program
• Invoicing/Issuance/Revalidation of gift certificates
• Prepares aging and monthly A/R Employees and Cash Advance schedule
• Perform other duties that assigned by the superior from time to time
Inventory Control
• Checking and validation (Inventory Control) of outlet’s saleable inventory (deliveries, sales, trans-in, trans-out, returns) per Sales Report against per Book (SAP) –take-out and dine-in (all inventory movement)
• Recording of daily Inventory Findings per outlet/store subject for verification/confirmation and adjustment by Warehouse and Production Department.
• Monitoring and encoding of outlet/store shortages and variances
• Responsible for encoding of direct purchases and Inventory Transfer (STF) in SAP System
• Posting of monthly ending consumables for depletion
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.