2020
Bachelor of Science Leisure and Tourism Management
Miriam College
More Info About Me
My name is Marion Angela U. Agustin, I am 24 years old residing in Taytay, Rizal.
I have experience in Customer Service, Sales and Events Management. I also had experience handling my own small business, where I am the one handling customer inquiries, doing inventories, financial transactions, packing orders, Social Media postings, etc. I can work remotely and independently with a minimum supervision.
I describe myself as a versatile person who can adapt well and discover what I am capable of and what I am good at.
I spent my free time listening to music and watching vlogs. I am at my happiest moment when I attend concerts of my favorite artist and when I bond with my siblings.
My Skills and Competencies
Social Media Management
E-Commerce VA
Data Entry
Customer Service
Bookkeeping
Email Management
Certificates
My Experience and Education
2023
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2023
The Wash Boss
(Executive Virtual Assistant)
•Social Media Management
•Graphic Design
•Lead Generation
2022
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2023
Intercontinental Hotel Group -SC Reservations
(Luxury Sales and Service Specialist)
• Provide personalize and excellent guest experience and service to Luxury Brand guests
• Handling inbound calls from hotel guests
• Assisting guest with their membership concern
• Assisting guest in booking their reservations to IHG's Luxury Brands
2022
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2022
Intercontinental Hotel Group- SC Reservations
(Reservations Sales Specialists)
• Handling inbound calls from hotel guest
•Provide guest service to hotel guest and assist them in their hotel inquiries
•Assist guest in booking thier reservation to IHG Hotels in North America region
2021
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2022
agape.ph
(Small Business Owner)
• Overall Management and Operations of the business
• Answers customer inquiries
• Handling Social Media Postings
• Handling Product Inventories
• Handling Product listings in Shopee
• Handling Marketing and Sales of the business
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon VA
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.