2011
Associate in Computer Programming
Datacom of Institute of Computer Technology
More Info About Me
I am Marinell Cello, I have 5 years of experience in Customer Service and Technical Support handling calls, emails, and chats. I am outgoing, dedicated, and open-minded. Often get to people and change with ease. I believe that a person should work on developing their professional and learning new things all the time.
My Skills and Competencies
Customer Service
Email and Chat Support
Data Entry
Certificates
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My Experience and Education
2022
-
2023
TTEC Philippines
(Technical Support Specialist)
Provides troubleshooting guide (hardware & software) for Peloton Bikes and Treadmills.
Order fulfillment for parts replacements
Order Tracking
2017
-
2022
Alorica Philippines
(Customer Service Specialist)
Assist students, parents, and educators.
*SAT registrations
*SAT scores sending to colleges and universities
*Finding Test Centers
*Password Reset
2014
-
2015
Specified Electrical Sales and Services
(Executive Assistant)
Office and Fieldworks
Answering phone calls
Email Support
File management
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.