2001
Bachelor in Office Administration
Polytechnic University of the Philippines
More Info About Me
I'm a loyal, honest and has a strong work ethic individual. Experienced in customer support, data encoding, product research and product listing. Able to work in a team and independently with minimal supervision.
My Skills and Competencies
Customer Support
Data Entry
Amazon Expert
Certificates
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My Experience and Education
2019
-
2022
IBEX Global Philippines
(Chat Support Representative Walmart)
- Respond to customer complaints and questions
- Handle issues of return, exchange, and refund
- Take record of interactions and transactions with customers
- Help customers track their orders
2017
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2019
IBEX Global Philippines
(Email Support Representative)
- handles Lyft lost and found items
- provides assistance for customers who have lost items
- contact drivers to check if an item was left in their car
2015
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2017
IBEX Global Philippines
(Snippet Writer)
- Write a short 180-200 characters long snippet. A keyword-rich summaries of service listings
- Be able to meet weekly deadlines and workload quotas
My Services
Customer Support
Handle customer complaints, provide appropriate solutions, keep records of customer interactions, and file documents
Data Entry
Accurately enter data into corresponding fields within various software programs. Identify and correct data entry errors
Amazon Expert
I help you, create a Daily Product Sourcing Plan