BS in Food Technology
Technological University of the Philippines
Hello! I'm Mariel, your dedicated partner as virtual assistant, here to make your life easier and more organized. I am eager to provide administrative and customer support to businesses and entrepreneurs. With a strong background in organization, communication, and problem-solving, I am committed to delivering high-quality work and ensuring seamless operations.
I am adaptable, a quick learner, and always ready to take on new challenges in a fast-paced remote work environment. I'm just a message away, ready to assist you with anything you need. Let's work together to achieve your goals and make every day a little bit smoother!
Technological University of the Philippines
As a Digital Associate, I played a crucial role in engaging with clients (doctors) doing Virtual Detailing via Veeva Engage CRM, Zoom, and MS Teams. I send invites to virtual meetings and bulletins via Veeva approved email. In addition, phone calls/tele detailing to support other engagement platforms. This role requires attention to detail, strong organizational skills, and the ability to work effectively within a team.
Management of new patient enrollment to the program. Manage all Novartis concerns, MD consent & enrollment form request. Facilitating/processing all medicine assistance requests. Coordination with medical representatives. Manage In-Bound/Out-Bound Calls, email concerns and acknowledgements.
Conducts new ingredient and food product research. Develops new sauces, marinades, glazes, batter, and breading. Improves product quality or cost by modifying the formulation of current products. Knowledgeable in basic baking principles and applications. Develops product, process, and/or packaging specifications for food products. Studies methods to improve quality of foods such as flavor, color, texture, nutritional value, or physical, chemical, and microbiological composition of foods. Tests new products in the lab and develops processing methods in the pilot plant. Performs product scale-up and new product commissioning.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Handling customer inquiries, complaints, and feedback