2017
Bachelor of Science in Mathematics with specialization in Business Applications
Bulacan State University
More Info About Me
I am a results-oriented professional with a background in billing and finance, customer service, and sales. Since graduating in 2017 with a degree in Bachelor of Science in Mathematics with specialization in Business Applications I’ve built a strong foundation in handling client accounts, managing financial processes, and supporting sales operations.
My experience has equipped me with the ability to work efficiently under pressure, communicate clearly with clients, and maintain accurate records. As I transition into virtual assistance, I bring with me a commitment to providing organized, reliable, and high-quality support to help businesses run smoothly and efficiently.
My Skills and Competencies
Data Entry & Database Organization
Lead Generation & Email Management
Real Estate Virtual Assistant
Bookkeeping / Financial Record Management
Customer Relationship Management
Microsoft Office Suite
Effective Time Management in Fast-Paced Environments
Strong Communication for Remote Collaboration
Confidentiality & Data Security Awareness
Highly Adaptable in Fast-Changing Environments
Certificates
×
![]()
My Experience and Education
2023
-
2025
SEGREX DEVELOPMENT
(Customer Relations Executive / Accounts Receivables)
Assisted clients visiting the office for contract signing, ensuring a smooth and professional experience.
Managed the Project Document Register and handled documentation related to property purchases and registrations with the Dubai Land Department.
Coordinated directly with the Legal department for OQOOD registrations, contract of sales, legal notifications, and related matters.
Prepared sales materials, presentations, and contracts for client meetings and property viewings.
Collaborated with cross-functional departments to ensure seamless coordination and efficient workflow.
Delivered excellent customer service by providing accurate information on project pricing and availability, addressing client concerns, and ensuring timely updates.
Organized and supported sales events, property launches, and open houses to showcase real estate offerings.
Built and maintained strong relationships with clients, ensuring long-term satisfaction and trust.
Handled and maintained all documentation related to sales transactions, including preparation and distribution of sales reports and summaries.
Performed general administrative duties to support sales operations and management requirements.
Reported to management on client feedback regarding reminders, notifications, and legal actions.
Collected cash payments at the Sales Center, ensuring accuracy in client details and transaction records.
Printed and validated Invoices and Statements of Account (SOA), and monitored outstanding receivables.
Analyzed client balances for penalties and coordinated directly with the Accounts team to resolve payment disputes.
2022
-
2023
DISTINCT DIGITAL MEDIA
(ACCOUNTS MANAGER)
Managed the upload and delivery of campaign files through client portals or via email, ensuring accurate and timely submissions.
Coordinated with clients and internal operations teams to support the smooth delivery of lead generation campaigns.
Launched campaigns and monitored their progress to ensure alignment with delivery schedules and client expectations.
Maintained regular communication with delivery teams and clients through weekly or bi-weekly meetings to track campaign status and address any issues.
Monitored all leads delivered per campaign and provided timely delivery counts and reports to both clients and internal teams.
Oversaw account management tasks related to campaign execution and lead tracking.
2019
-
2022
ACCENTURE INC
(Business Process Delivery Associate / Order to Cash Operations Associate)
Assigned under the Billing Management team, handling customer accounts with high-value contracts.
Processed Accounts Receivable and Credit Notes, ensuring timely and accurate billing operations.
Conducted manual contract reviews to verify billing accuracy and identify impacted accounts.
Responsible for final billing of terminated contracts and monthly processing of intercompany billings.
Closed journal entries during month-end for on-hold accounts, pending billings, and credit- related adjustments.
Delivered weekly presentations to Clients' SMEs and internal leads, providing detailed updates on Accounts Receivable performance and status.
Responded to customer queries via cloud-based platforms and email in a timely and professional manner.
Sent official notices and monthly official receipts (ORs) to clients using the Micro system.
Monitored and processed customers’ monthly consumption data for accurate system billing.
Maintained oversight of account performance and ensured complete and up-to-date account management.
2017
-
2019
NLEX Corporation – a Metro Pacific Tollways Company
(TOLL PRODUCT SALES ASSOCIATE)
Hired after internship and successfully transitioned into a full-time role, demonstrating dependability and strong work ethic.
Provided frontline customer service by assisting motorists and subscribers with product inquiries, applications, and account concerns.
Sold appropriate toll products based on customer needs and promoted cashless payment solutions to enhance user experience.
Operated Point-of-Sale (POS) workstations to process payments through cash or electronic channels.
Managed subscriber accounts and maintained accurate records for transactions and applications.
Prepared and submitted daily and monthly reports, including Station Sales and Inventory Reports.
Handled inventory tracking and reporting using Excel templates to monitor POS stock and sales performance.
Collaborated with internal departments to ensure timely resolution of customer and operational issues.
My Services
Bookkeeping & Financial Record Management
Accurately tracking, organizing, and maintaining financial records to ensure clarity and compliance.
Real Estate Virtual Assistant
Providing administrative support, managing listings, and coordinating client communications for seamless operations.
Data Entry & Database Organization
Precise data entry optimized database structuring to ensure accuracy, accessibility and seamless information management
Lead Generation & Email Management
Identifying qualified leads and managing email communications to drive engagement and streamline outreach.