2020
Bachelor of Secondary Education- English Major
Tarlac State University
ABOUT ME
I am an experienced Social Media Strategist and a Customer-facing Professional with 4 years of remote working experience.
Each brand is ๐พ๐ท๐ฒ๐บ๐พ๐ฎ, so I take a client-centered approach to my services. I will work closely with you to understand your unique business needs and develop a customized solution to meet those needs. I WOULD LOVE TO WORK WITH YOU.
My Skills and Competencies
Social Media Management
Graphic Designing
Digital Marketing
Administrative Tasks
Communication
Certificates
My Experience and Education
2023
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GNRG Inc.
(Executive Assistant)
Responsible for overseeing the communication and scheduling of key company executives. This includes prioritizing phone calls and emails, managing the Customer Relationship Management tool, arranging appointments, and compiling reports.
2022
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2023
Ray of the Abyss
(Social Media Manager)
Post-scheduling, Organic Engagement, Analytics Report, Content Management, Facebook, Instagram, and TikTok Management.
2021
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2022
Sutherland | T-Mobile
(Business Account Expert and Technical Support)
Managing clientโs business telecommunication account, billing, subscription, and plan/ Taking in inbound and outbound calls to answer client inquiries and resolving conflicts in a timely manner/ Assisting customers through a series of troubleshooting processes.
2019
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2021
Sitel | Gannett
(Customer Support Specialist)
Taking inbound calls and responding to customer emails/ Managing and resolving customer complaints/ Selling products and placing customer orders in the computer system
My Services
Social Media Management
Manage your social media platforms through engagement data and planning digital campaigns to build community.
Administrative Tasks
Executive communications, overseeing CRM tools, scheduling appointments, and generating reports.
Graphic Design
I love creating graphics including illustrations, logos, layouts, and photos.