AB- Mass Communication
Lyceum of the Philippines University
Hi, I'm Marie Jean, 36 years old. I'm a wife and a mother of a 5-year-old girl. I previously worked in a Government Agency for almost five years before becoming a full-time housewife. Now, I am seeking online opportunities where I can contribute to the success of businesses while also supporting my family’s financial goals.
Lyceum of the Philippines University
· Conduct internal & external Customer Satisfaction Survey
· Prepares the tabulation of results and validates complaint received during the Customer Satisfaction Survey
· Attends and resolves client’s concerns received via email, chat and other contact points.
· Manage the handling of letters received from all Government agencies in a systematic and organized manner.
· Coordinate and manned booth off-site activities.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.