2016
BSBA, Management Accounting Major
Notre Dame of Dadiangas University
Get to know me better! :)
Hi, I’m a detail-oriented and reliable Virtual Assistant with 9 years of experience in customer service, administrative support, and financial transactions as a bank teller. I bring a strong background in handling sensitive data, managing client communications, and maintaining high levels of accuracy under pressure.
Core Competencies
A versatile blend of administrative, customer service, and organizational skills developed through 9 years of professional experience in banking, sales, and accounting.
Administrative Support
Data Entry & Management
Document Preparation & Filing
Email & Calendar Management
Customer Service & Support
Multitasking & Prioritization
Certificates
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Professional Experience
A solid foundation of 9 years in banking, sales, and accounting, demonstrating expertise in customer service, administrative support, and financial accuracy — now transitioning into virtual assistance with confidence and adaptability.
2019
-
2025
Metropolitan Bank & Trust Company
(CSR-Teller)
Handled daily transaction, assisted clients with account services, and delivered excellent customer support in fast-paced environment.
2018
-
2019
Greenleaf Hotel
(Sales Executive)
Promoted hotel services, managed client inquiries and bookings, and built strong relationships to drive sales customer satisfaction.
2016
-
2018
London Beach Resort & Hotel Industries Inc
(Accounting Staff-Accounts Receivable)
Processed financial records, managed invoices and receivable reports and reporting.
Services Offered
Providing reliable, detail-oriented virtual assistance with a focus on administrative support, customer service, and task management tailored to help businesses stay organized and efficient.
Email and Calendar Management
Efficiently manage inboxes by organizing messages, filtering spam, responding to inquiries, and scheduling meetings or a
Data Entry and Database Management
Accurately input, organize, and maintain data in spreadsheets, CRMs, or business software. Includes customer records, fi
Customer Support (Email or Chat)
Handle customer inquiries, resolve basic issues, and provide product or service information through email, chat.
Administrative Support
Perform day-to-day admin tasks such as document formatting, research, file management, and other support activities to k
Document Preparation
Prepare and format reports, letters, and spreadsheets using Microsoft Word, Excel, and other office tools.
Appointment Scheduling
Schedule meetings, manage calendars, and send reminders to keep clients organized and on time.