2003
Bachelor of Science in Industrial Engineering
University of San Carlos
More Info About Me
A “self-starter” professional who excels under tight deadline, with a strong work ethic and excellent attention to detail.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2014
-
2020
Air Balloon Project
(Social Media Manager)
• Research all sorts of content production – image-based
• Create and maintain a social media marketing calendar, with targeted topics outlined for different dates
• Track and measure performance of all branded channels – facebook and instagram
• Constant checking of facebook and instagram ad campagins to guarantee that they are running properly
2009
-
2014
Author Solutions Inc
(Author Service Representative)
• Provides support to self-published authors throughout the production process
• Communicating with self-published authors on their specific, complaints and other concerns until their book gets published either by telephone and email
• Communicate and coordinate with other department regarding specific author’s concerns
• Evaluate information relevant in handling authors inquiries and complaints
• Answer inbound calls as well as assist authors, book retailers and customers who have specific inquiries
• Build customer’s interest in the services and products offered by the company
• Follow up the calls of the client with clerical duties which includes faxing, filling up paperwork as well as liaising with other departments
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.