Hello, I am Mariecar

VIRTUAL ASSISTANT

I'm Mariecar, your Virtual Assistant.

I am a dynamic and skilled professional with a diverse background in online platforms, including Google Workspace and Microsoft Office. My work ethic is unwavering, and I excel at juggling multiple responsibilities, staying organized, and being flexible to meet your changing demands. With prior experience in customer service, I bring exceptional interpersonal skills and adept people management, all driven by my passion to contribute to your business's success.

Mariecar B. Junio
Mandaluyong City, Philippines
Freelancer
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VIRTUAL ASSITANT

DATA ENTRY/WEB RESEARCHER/SOCIAL MEDIA MANAGEMENT
Social Media Management
Graphic Designer
Data Entry

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2023
Master in Education major in Educational Leadership

Universidad de Dagupan

2013
Bachelor of Elementary Education

Teacher degree program is designed to prepare individuals intending to teach at the elementary level. It aims
to develop highly motivated and competent teachers specializing in content and
pedagogy for elementary education.

2015 - Present
Department of Education Year
(Teacher)

Designing and preparing engaging lesson plans that align with the curriculum and educational standards to facilitate effective learning.

Maintaining a positive and inclusive learning environment by managing student behavior, fostering discipline, and encouraging student participation.

Delivering lessons through various teaching methods to cater to different learning styles and ensuring that students grasp the concepts effectively.

Administering tests and assignments to evaluate student performance, providing constructive feedback, and assigning grades.

Identifying and addressing the specific needs of individual students, including those who may require extra support or advanced challenges.

Regularly communicating with parents or guardians to update them on their child's progress, address concerns, and collaborate on their academic development.

Participating in or supervising extracurricular activities, such as clubs, sports, or events, to promote holistic development among students.

Engaging in continuous learning and professional development opportunities to enhance teaching skills and stay updated on educational best practices.

Managing classroom resources, such as textbooks, materials, and technology, to support effective teaching and learning.

Building Relationships: Cultivating a positive and supportive relationship with students, colleagues, and school administrators to create a conducive learning environment.

Following school and district policies, regulations, and educational standards to ensure a consistent and high-quality educational experience for all students.

2014 - 2015
Sitel
(Customer Service Representative)

Answering customer inquiries: Addressing customer questions, concerns, and providing relevant information about products or services.

Resolving issues: Handling customer complaints, troubleshooting problems, and finding effective solutions to ensure customer satisfaction.

Processing orders: Assisting customers with placing orders, managing transactions, and verifying payment details.

Providing product or service information: Educating customers about product features, benefits, and promotions to help them make informed decisions.

Handling returns and exchanges: Processing return requests, facilitating exchanges, and ensuring the smooth return process.

Escalating complex issues: When necessary, forwarding more challenging problems to the appropriate department or supervisor for resolution.

Maintaining records: Keeping track of customer interactions, inquiries, and resolutions for future reference.

Upselling and cross-selling: Recommending additional products or services that may complement the customer's current purchase or meet their needs.

Demonstrating empathy: Showing understanding and compassion towards customers' concerns and emotions to build rapport and trust.

Following company policies and guidelines: Adhering to established protocols and guidelines to ensure consistent and professional customer service.

2013 - 2014
MCA MONTESSORI SCHOOL
(Pre-School Teacher)

Creating lesson plans and curricula focused on developing social, physical, intellectual, and emotional skills
Assessing children’s individual needs
Communicating with parents as required
Observing, guiding, supervising, and assessing children in a classroom environment
Developing curriculums that cater to the needs of every child in their care
Providing student progress reports
Handling other administrative tasks
Preparing and maintaining a safe, clean and orderly environment in which children can learn and play
Working closely with parents/carers to support their child's development
Building and maintaining positive relationships with parents, children, and the school community to provide general assistance
Managing individual classroom activities, such as planning, developing schedules, and modeling behavior
Preparing activities for students
Keeping the classroom stimulating and developmentally appropriate
Guiding students through their day

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Critical thinking to know what type of information to look for and time management.


Works

Data Entry

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Mandaluyong City,
Philippines


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