2010
Associate in Office Administration
Gov. Alfonso D. Tan College
More Info About Me
Customer Service Representative, Medical Virtual Assistant, Lead Generation Specialist.
My Skills and Competencies
Medical Assistant
Insurance Verification Specialist
Customer Service
Administrative Support
Social Media Manager
Facebook Ads Management
Data Entry
Certificates
My Experience and Education
2021
-
2025
ENT Associates of Southwest
(Virtual Medical Receptionist/Insurance Verification Specialist)
Assist staff in scheduling appointments for patients, verifying insurance coverage, update patients’ records/EMR.
2021
-
2022
Fr8Quote
(Cold-Caller/Lead Generation Specialist)
Cold calling all leads provided by the client to become our customers.
2016
-
2021
Optum Global Solutions
(Healthcare Advocate/Customer Service)
Assisting healthcare insurance members verify their benefits and coverage, claims and billing.
My Services
Customer Service
Expertise in Customer Support
Appointment Scheduling
Appointment Scheduling and Calendar Management
Insurance Verification Specialist
Expert in Insurance Verification via the insurance web portal or by calling insurance companies to verify eligibility an
Inbox Management
Helping in making 0 inboxes for busy business owners.
Organization and Communication
Making sure to show transparency and all task are delegated properly.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.