2010
BS Psychology
University of San Carlos
More Info About Me
A career woman and a single mom.
My Skills and Competencies
Social Media Management
Customer Service (Voice and Non-voice)
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2023
English Bunny Group
(Part-time ESL tutor)
Teaches/guides Chinese language learners to improve their English language skills both in oral and in written communications.
2013
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2022
NCR Corporation
(Project Scheduler)
- Receives/retrieves scheduling requests and communicates the schedule with the customer, verifies site readiness, tracks equipment and prepares any necessary reports. The PS also makes pre-calls to NCR CE (Customer Engineer) resources around the globe (North/South America, Asia Pacific, Europe/Eurasia, etc.) confirming their readiness for the activity.
-Timely responses to Emails/ Requests and phone calls (Outbound and Inbound) from internal and external customers, implementation coordinators and project managers, NCR field (TMs, FODs, SGMs) and timely, accurate, and comprehensive use of QuickBase and Oracle ES tools.
2010
-
2013
Aegis People Support
(Customer Service Representative/Advisor)
Establishes insurance policies by obtaining client information, determining eligibility; providing healthcare coverage information, maintaining database, processing premium payments by answering telephone calls from clients who are in the USA.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.