1998
Bachelor f Science in Accountancy
ICCT Colleges
More Info About Me
My name is Maricel M. Sunido, and I am an aspiring professional with a unique blend of accounting and customer service experience. I had worked 6 years as an Accounting Clerk in a local hardware, where I gained knowledge and equipped me with skills in data accuracy, and attention to detail.
Complementing my accounting experience, I have worked as a Customer Service Representative at Concentrix and Teleperformance, where I developed my interpersonal and communication skills. In this role, I consistently provide high-quality assistance to clients, resolved issues and maintained a high level of client satisfaction.
The combination of my accounting knowledge and customer service expertise has shaped my approach to work—one that emphasizes efficiency, and a customer-focused mindset. I am confident in my ability in ensuring that both financial accuracy and customer satisfaction are prioritized in any professional setting.
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Concentrix
(Advisor 1, Blended Support)
Processing of Sales, answering queries and resolving issues through chat and live call
2019
-
2020
Teleperformance
(Customer Service Representative)
Quoting benefits and eligibility, checking on member’s claims, answering both member and providers queries
2012
-
2018
Fidelitas Hardware Parts and Construction Supply
(Accounting Clerk)
Data Entry, Inventory, Assist with year end audit, admin assistance, organizing documents and files
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.