2007
Bachelor of Science in COMPUTER SCIENCE
Cainta Catholic College
More Info About Me
N/a
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
My Experience and Education
2016
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2023
Freelancer.com Phils, Inc.
(External Quality Analyst)
● Screen projects through the Pending Projects Queue before it gets posted on the website and make the proper decision as outlined in EQA's guidelines.
● Check and respond to reported violations, educate users and apply appropriate sanctions to users who have violated Terms and Conditions.
● Regular collaboration with other Fraud Departments to prevent fraud or suspicious activity,analyze spammer trends, and communicate security threats for further recommendations.
2014
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2016
Freelancer.com Phils, Inc.
(Email & Chat Customer)
● Provided exceptional customer service through email or live chat sessions at all times.
● Recommended solutions and effectively articulated complex information to both technical and non-technical users.
2011
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2013
StarTek International Ltd.
(Customer Care Rep)
● Responded to members’ inquiries via e-mail.
● Empowered to take responsibility & accountability in resolving concerns via first email contact of members.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.