Bachelor of Science in Information Technology
Polytechnic University of the Philippines
Master Class Virtual Assistant Training
Surge Freelancing Marketplace
Search Engine Optimization (SEO) Training
ProVA Virtual Assistant
I’m delighted to introduce myself as your dedicated Virtual Assistant & SEO Content Writer. I provide reliable support in administrative tasks, project coordination, communication, and personal assistance, helping you stay organized and focused. In addition, I specialize in SEO content writing, creating optimized articles, blogs, and web content that boost visibility, drive organic traffic, and engage your target audience.
My goal is to simplify your workload, streamline processes, and enhance your online presence so you can achieve your business goals with ease.
Polytechnic University of the Philippines
Surge Freelancing Marketplace
ProVA Virtual Assistant
Responding to all customer inquiries via email in a timely manner
Checking orders from Shopify Admin Account
Respond to chargebacks, claims, and inquiries in a way that aligns with company policies
Coordinating shipment issues with fulfillment team
Processing customer refunds, tracking numbers, return, and FAQs
Contributing to our documentation and improving support processes
Updating pre-shipment and after sales spreadsheets
Calendar Handling
Email Management
Introduction to CRM (Salesforce)
Project Management (Trello)
Basic Website Optimization
Social Media Management
Content Calendar & Scheduling
Efficiently managing calendars and emails to keep schedules organized, priorities clear, and seamless communication
Creating engaging, well-researched, and SEO-optimized content that informs, attracts, and converts readers
Keeping digital and physical files well-structured, accessible, and easy to manage
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.