Hey I am Maricel

More Info About Me

I was born in a working class family, we love to have a bond to make memories. But to live, we need to have money. Therefore, most of the family members we have are already working even as long as we are legal age. I, myself, understand how I should value the time and money. With all the experience that I have at a young age it molds me into a hardworking person, to adapt to every nature that I will have, to work under pressure and most especially to be respectful in every living and nonliving things in the world. That's why my motto in life is " I will either find a way or make one."

Maricel Alferez
Makati City, Philippines
Freelancer
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My Skills and Competencies

Data Entry
Social Media Management
Graphics Designer

Certificates

GVA

Professional Timeline

“It's not what you achieve, it's what you overcome. That's what defines your career." —Carlton Fisk.
  • EXPERIENCE
  • EDUCATION
2022
Bachelors of Arts in Communication and Major in Public Relation

Pamantasan ng Lungsod ng Maynila

2018 - 2018
McDonald's
(Service Crew)

- Started on February and end on June 2018
- Ensure all related equipment necessary is available, onsite and cleaned up
- Communicate job status to the customer and leadership
- Packages or assists in packing, finished goods, parts, materials, and equipment for customer delivery

2020 - 2020
Guaranteed Marketing Services Inc.
(Freelance Encoder)

- Started at June 2020 and end on August 2020
- Endcode the attendance of every employee's time card
- Double check the inventory
- Organize and maintain original paper evidence
- Assure files are properly prepared and saved to backup drives

2020 - 2021
Concetrix
(Customer Service Representative)

- Handling the Macy's and Bloomingdales Account
- Assisting the costumer to their orders when they need to purchase and give a suggestion what is the sale item of the month
- Process refund and late arrival

2021 - 2021
Transcom
(Customer Service Representative)

- Handling the Samsung ( Refrigerator) Account
- Troubleshoot the costumer's refrigerator
- Setting appointment for physical services
- Process the refund and unit change if neede

2021 - 2021
Telus International
(Customer Service Representative)

- Handling the Uber ( Driver ) Acoount
- Help the driver to update their personal information and bank details for weekly income
- Check the incentives if they are qualified or not
- Make a report for the incident and lost items.

2021 - 2022
C3 Everise
(Customer Service Representative)

- Handling the Wellcare Acoount
- Assist the elderly to check their benefits
- Update the personal infomation if needed
- Order a hard copy of Welcome kit
- Check the available provider that will accept their plan to Wellcare

2020 - 2021 December
Mojastic Stitch
(Freelancer)

I did the Social Media Management, Social Media Marketing, Branding , Content Creation, Copywirter and Engager.

2020 - 2020
Diamante
(Freelancer)

I did the Social Media Management, Social Media Marketing, Branding , Content Creation, Copywirter and Engager.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products & services by developing copy for websites, social media, marketing materials.


Works

Social Media Manager

Social Media Manager

Graphic Design

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Makati City,
Philippines


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