2017
Bachelor of Business Teacher Education
Polytechnic University of the Philippines
More Info About Me
Hi, I'm Maricar Marcaida, a dedicated and enthusiastic virtual assistant. My passion lies in providing valuable support to businesses and individuals by efficiently handling their administrative task. My primary goal is to empower my clients to focus on their core responsibilities while I efficiently handle the rest. Offering exceptional customer service is at the heart of what I do, and I take pride in my ability to adapt and quickly learn new skills to meet your unique needs.
My Skills and Competencies
Product Research
Product Sourcing (Online Arbitrage)
Keyword Research
Product Listing
Social Media Management
Amazon Expert
Data Entry
Content Creator
Photo Editing
Video Editing
Certificates
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My Experience and Education
2017
-
2023
BPI
(Customer Service Representative, Digital Operation Associate, Digital Operations Analyst)
•Ability to investigate and analyze data, financial records, and transactions to identify potential fraudulent activities.
•Implementing document verification procedures to ensure the authenticity and integrity of submitted document
•Collaborated closely with internal teams, including finance, audit, and IT, to enhance fraud detection capabilities and strengthen internal controls.
•Deep understanding of fraud risks and mitigation strategies within the banking industry.
•Great customer service skills and strong dedication to helping customers resolve issues and cultivating a positive image of the company
2021
-
Up to present
BAKE & TAKE
(SOCIAL MEDIA MANAGER)
-Creating and executing social media strategies across multiple platforms.
-Developing and curating engaging content, including graphics, photo editing and videos.
-Managing and growing social media communites.
My Services
Amazon Product Listing
Craft persuasive and precise product descriptions for Amazon, maximizing sales and elevating customer satisfaction throu
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Expert
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.
Photo Editing
Responsible for the enhancement, editorial, presentation and review process of social media content.
Video Editing
Create and edit video content for digital platforms such as social media and online retail sites.
Amazon Product Sourcing
Conduct product sourcing and research for Amazon to identify profitable opportunities for clients and optimize product /