Efficiency at Your Fingertips ✨: Meet your VA ! Maribel

EXPERIENCED VA + Customer Service Rep | Medical VA trained | Product and Supplier Sourcing

👩🏻‍💻⚡ DO YOU NEED MY EXPERT HELP WITH:
✅Customer Support ,Graphic Design, Administrative and Executive Assistant Task or Any Virtual Assistant Related Task
✅Medical Administrative and Billing ,Digital Marketing , Product and Suppliers Sourcing, Lead Generation, E-Commerce VA, Travel Consultant

🤩Hello, it’s Maribel here! Your reliable and efficient virtual assistant! 😉

👩🏻‍💻 Medical VA experience:
✅ Scheduling, rescheduling, and cancelling appointments
✅ Providing information about services, office hours, and insurance coverage
✅ Addressing billing and prescription refill queries
✅ Coordinating insurance verification and billing tasks
✅ Aligning workflows and procedures for seamless operations
✅ Communicating operational updates and office policy changes

👩🏻‍💻Need VA a help with Data entry , Admin/Executive VA task, Customer Support?🤔
✅I am proficient using many tools like Canva, MS Office, google workspaces, Calendly and more !

👩🏻‍💻Need high quality internet research for trending content or SEO with accuracy & attention to detail?
✅I am familiar using some SEO tools like google ads and Mozbar etc.
✅I’m also familiar with project management tools like Trello & Monday, CRM tools like Zoho and Hubspot which i use daily.


🎓I’m an accountancy business management graduate ; I am continually updating my skills via Udemy and other different learning tools.
🎓Took a course of BS Medical Technology

Let's discuss your project/needs so i can help you succeed!🤝🏻

Just a Few of the Many Fun Projects I've Worked on Include:
💼Professional travel consultant at American express Expedia
💼Jolly Customer Service at Teleperformance
💼VA administrative support for Australian client/company
💼Medical VA trained as Administrative and Billing Task
💼 Studio Coordinator at Golden Impala

Maribel Talita Bonghanoy
Bacolod City, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Ecommerce VA
Admin Virtual Assistant
Customer Service Representative | Chat and Call
Ticketing Agent- GDS/Amadeus
General VA
Medical Administrative and Billing
Calendar Management
Event | Travel Planning
Product Sourcing | Product Listing
Lead Generation
Market | Intensive Research
Cold Calling
Social Media Management
Graphic Designer
Data Entry

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
University of Negros Occidental - Recoletos
BS Medical Technology

2021
Accountancy Business Management

Bacolod City National Senior High School

May 2024 - Jan 2025
VA Growth PH
(Medical Administrative/ Billing)

Coordinated referrals, appointments, and diagnostic services
Managed patient appointment scheduling, rescheduling, and cancellations
Addressed basic queries about billing and other administrative tasks

June2022 - October2023
TELEPERFORMANCE
(Customer Service Representative)

• Inbound call, helps the client to manage their booking/ modify/cancel/make new booking Answering customer inquiries
• Help customer to discuss their billing statement
• Trouble shooting and managing account

April 2023 - August 2023
UN CO
(Administrative Assistant)

Part time project doing administrative task such as; Product Sourcing
Product listing
Lead Generation
Making Presentation

June2021 - March2022
UBIQUITY
(DISPUTE INTAKE ANALYST)

Back office Analyst doing investigation for dispute claims Microsoft Office expert
Outbound Call to merchant or Cx to verify the charge Inbound Call to help customer file a dispute.

Dec 2020 - May2021
Marf Call Center
(Cold Calling)

Outbound Call offers Medicare for qualifying leads Appointment Setter

My Services

Admin Virtual Assistant

Calendar Management, Preparing Documents using Microsoft office , setting appointment

Customer Service Representative

Top Notch Customer Service via call, phone and email. I have experience in Travel , Financial and telco account.

Medical Administrative and Billing

Coordinated referrals and diagnostic services. Managed patient appt. / basic queries about billing and other admin tasks

Graphic Design

I create visually appealing designs for various purposes, providing clients with professional-quality content.

E-Commerce VA-Product & Supplier Sourcing

As a E-commerce virtual assistant, I help businesses source products and suppliers for their online stores, etc.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Testimonials

Author

Karol from Upwork

"Maribel was fantastic to work with. Great communication, very fast learner. I really enjoyed working with her."

Author

Golden Impala

"I appreciate your help and responsibility. I hope next year will be better and we can work together. I wish you big success and you are great worker. "


Works

Let's work together !

I am available for freelance projects.
Hire Me

Contact me!
maribelbonghanoy9@gmail.com

Address :
Bacolod City,
Philippines


Copyright © Myprofile.ph