2017
Bachelor of Secondary Education (Major in Biology)
Calabanga Community College
More Info About Me
As a Virtual Assistant, I bring valuable experience from my corporate job in immigration consultancy support. I'm detail-oriented and provide thorough assistance in managing operations and client relations. I help clients navigate immigration regulations and ensure their applications run smoothly. I'm proactive in communication, which builds trust and satisfaction. I'm skilled in administrative tasks like scheduling and document management, ensuring everything runs smoothly. I stay updated on industry trends, ready to anticipate needs and solve problems efficiently, contributing to the firm's success remotely.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2023
Gateway Visa Solution
(Visa Processing Manager)
As a Visa Processing Manager, my primary responsibility is overseeing the efficient processing of student visa applications. This involves coordinating with clients, educational institutions, and regulated immigration consultant to ensure timely submissions and adherence to deadlines. I provide guidance and support to processing staff on complex cases, resolve issues or discrepancies in the application process, and stay updated on changes in immigration policies and procedures. Additionally, I manage the day-to-day operations of the visa processing team, set strategic goals, mentor staff, review and approve client applications, and implement quality assurance measures to ensure service excellence. My role also entails developing and implementing client acquisition and retention strategies, monitoring client satisfaction, analyzing industry trends, and representing the firm at relevant events and conferences.
2018
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2021
Aureus Manpower And Consultancy Firm
(Account Executive)
I serve as the primary contact for clients, assessing their eligibility for immigration programs and guiding them through documentation preparation and application submission. I manage multiple client cases, ensuring timely processing and compliance with immigration laws. By staying updated on regulations and advocating for clients with immigration authorities, I maintain regular communication, provide updates on cases, and identify opportunities for business growth through networking. Additionally, I collaborate with internal teams to ensure seamless service delivery, track performance metrics, manage office facilities and budgets, coordinate meetings and events, maintain records and databases, prepare reports, and represent the organization at meetings and events."
2017
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2017
Vivo South Luzon
(Product Specialist)
As a Product Specialist, I specialize in understanding and promoting the features and benefits of our products. I conduct market research to identify customer needs and preferences and work closely with the product development team to ensure our offerings meet market demands. With a strong focus on customer satisfaction, my goal is to drive sales and revenue growth by effectively positioning our products in the market and delivering exceptional customer experiences.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Lead Generation
Identifying and attracting potential customers through targeted marketing efforts and convert them into paying customers
Appointment Setter
Schedule appointments efficiently, ensuring seamless communication between clients and sales representatives.
Admin Support
Provide efficient administrative assistance, managing tasks, schedules, and communications to support organizational ope