2024
Bachelor of Science in Radiologic Technology
Southwestern University PHINMA
About me
Hello! I'm Van, a dedicated and proactive virtual assistant ready to enhance your business operations. I recently graduated from Southwestern University PHINMA in Cebu, Philippines and am now eager to apply my skills in a virtual assistant role with a company that aligns with my talents and expertise.
I bring a fresh perspective and a solid foundation in key digital tools and platforms. My experiences have equipped me with excellent communication, marketing, administrative, research, management and initiative skills.
I am looking for individuals where my skills and talents can contribute to achieving great results. Let’s work together to enhance your productivity and efficiency. With my dedication and expertise, I am confident in my ability to provide reliable and trusted support. I look forward to the opportunity to contribute to your success.
My Skills and Competencies
Professional Skillls
Data Entry
Content Creator
Social Media Management
Graphic Designer
Certificates
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Experience Summary
Professional Roles and Contributions
February, 2021
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September, 2021
Dynata
(Customer Service Representative (CSR))
• Conduct calls to gather feedback on products, services, or customer experiences. Analyze responses to provide insights for improving research practices.
• Reaching out to prospects via phone calls to introduce the company, its products or services, and gauge interest.
• Keeping detailed records of calls made, responses received, and follow-up actions required. This often involves using CRM (Customer Relationship Management) software.
• Document call outcomes and maintain confidentiality of customer information.
• Researching and identifying potential leads or target audiences who might benefit from the company's products or services.
• Provide detailed information about research as per client’s requested.
• Listening to and understanding the prospect’s needs, challenges, and preferences to tailor the pitch and provide relevant information. Establishing a positive relationship and building rapport with prospects by being personable, professional, and empathetic to their needs and concerns.
2023
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2024
Glats, Japan
(ESL Teacher)
• Taught English as a Second Language, enhancing their speaking, listening, reading, and writing skills.
• Facilitated communication between students and peers to practice conversational English and improve fluency.
• Developed and maintained positive relationships, fostering a supportive, encourage active learning and personal growth.
• Incorporate educational technology and digital resources into lessons to enhance learning and engage students.
• Instructing students in grammar, vocabulary, pronunciation, and practical language use. Helping them navigate cultural differences and adapt to new social and educational environments. This might include offering advice on everyday life in an English-speaking country or integrating cultural discussions into lessons.
My Expertise
Areas of Specialization
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.