Hey I am Maria

Chinabanking Corporation
(Bank Teller)

Customer Representative Assistant(CRA)
Communicating with customers concerns regarding accounts and products and resolves issues. Opening, requesting changes and closing of account.
Managing phone calls for inquiring and servicing clients.
Provides customer service to clients.

Bank Teller
Handle cash transactions in the bank.
Processing customer’s transactions such as deposits, withdrawals or payments, resolving complaints or account discrepancies, requisition and answering questions.
Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
Replenishment and balancing of ATM and the transactions.
Examine fraudulent bank transactions. Pay attention to details and authenticity of documents and clients, including signature verifications.
Balancing and reconciling cash drawer discrepancies.
Loading ATM. Balancing and reporting discrepancies to make reconciliation to corresponding account/s.
Prepare and generate end days reports.
Direct assistance to department head in providing and maintaining good customer service.
Perform duties of department head in their absence including cash vault balancing and all day bank transactions.
Following bank financial and security policies and procedures to protect bank operation by keeping bank information confidential.