Hey I am Marianne

Hi, I’m Marianne! Your bubbly virtual assistant from the Philippines.

I am an experienced Customer Service Representative with a rich background in the dynamic BPO industry. Throughout my career, I have honed my skills in providing exceptional customer support, resolving inquiries, and ensuring client satisfaction. My commitment to delivering top-notch service has allowed me to thrive in a fast-paced and customer-centric environment.

While I may not have direct virtual assistant experience, I am eager to bring my dedication and skills to a new challenge. I have actively pursued knowledge in this area through a comprehensive training program, equipping myself with the essential tools and expertise required for virtual assistance.

Beyond my customer service expertise, I possess a keen interest and practical experience in social media management. Having successfully managed my own Facebook business pages for four years, I am capable in graphic editing using tools like Canva and CapCut. Crafting engaging captions, strategic hashtag usage, responding to queries promptly, and running effective Facebook ads are all within my skill set.

I am excited about the prospect of combining my customer service background with my social media management skills to contribute to a dynamic team. My adaptability, strong communication skills, and creative approach make me confident in my ability to excel in any virtual assistant role.

Marianne Tonette S. Lumibao
Tarlac, Philippines
Freelancer
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My Skills and Competencies

Customer Service
Social Media Management
Graphic Designer

Certificates

GVA Training Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2014
Mass Communication

Wesleyan University-Philippines

2019 - 2020
Majorel
(Call Center Agent)

Customer Service Representative

2018 - 2019
VXI
(Call Center Agent)

Customer Service Representative

2017 - 2018
Sitel
(Call Center Agent)

Customer Service Representative

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Graphic Design

Creating visual concepts, to communicate ideas that inspire, inform, and captivate consumers.

Customer Service

Handling incoming or outgoing customer calls about their account inquiries, complaints or support issues.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Tarlac,
Philippines


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