A reliable General Virtual Assistant who helps business owners stay organized and productive. I support daily operations through admin tasks, data management, and client support, always with accuracy and attention to detail. I am proactive, easy to work with, and committed to delivering quality results.
Mindanao State University – Iligan Institute of Technology
- Annotated product image and text data for machine learning training datasets.
- Completed high-volume, deadline-based tasks with consistency and accuracy.
- Maintained accurate records for over 16,000 client accounts, ensuring data integrity.
- Assisted in developing strategies to improve collection efficiency and reduce overdue
accounts.
- Coordinated administrative tasks, including invoicing, data entry, and document
management, with accuracy.
- Collaborated with cross-functional teams, such as finance, customer care, and admin, to
resolve account discrepancies and improve collections workflows.
- Managed monthly assessment of online payments and records for client accounts.
- Conducted callouts, sent text blasts, email blasts, and formal letters to clients regarding
overdue payments providing reminders and assistance in updating their accounts.
- Implemented account cancellation processes in compliance with company policies for
unresolved delinquencies.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.