2008
Bachelor of Science in Psychology
San Beda College
More Info About Me
With over 10 years of experience of combined BPO and Corporate roles. Currently works as Managing Director for an online advertising company. An entrepreneur running an online shop and a franchised business in the Philippines.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
SEO Expert
Certificates
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My Experience and Education
2019
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2022
Univesta Creatives Int’l Corporation
(Managing Director)
Managing the day-to-day operations of the company while continuously learning how to improve the company's stability, developing new ideas, and testing out new projects. Report directly to CEO and provide key updates, present monthly reports and new projects in line.
2015
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2018
Univesta Creatives Int’l Corporation
(Media Buyer & E-Commerce - Manager)
-Managing all aspects of buying, including tracking and media optimization.
-Create and design various materials for print and digital collateral
-Ensure projects are completed with high quality and on schedule
-Adhere to internal style guidelines, maintaining the quality of the client brand
-Prioritize and manage multiple projects within design specifications and budget restrictions
-Understand his or her clients’ needs and wants and research what media are available in the markets afforded by a client’s budget.
2014
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2015
Nexoid Corporation
(Executive Assistant / CSR)
-Liaise and communicate with customers regarding product inquiries, concerns and feedback.
-Inbound and Outbound calls
-Sort and correspond emails
- Internet research
-Generating call lists for various campaigns
-Online store management
-Social media posting
-Direct contact with the supplier regarding new products and stock availability
-Creating email templates using Mail chimp
2009
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2010
Teleperformance
(Residential Billing Consultant for Telstra Consumers)
Schedule service installations for new customer
Update customers' information on the system
Create an account for new Telstra subscribers
Process payments over the phone
Up-sell or offer upgrade of existing service
Assist and transfer calls to the correct department
Provide quality customer service experience at all time
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google