Customer Service
I've curated a selection of customer reviews from the Facebook Pages I've managed, focusing specifically on those that highlight my interactions and the overall transaction process. These reviews are a testament to my skills and approach as a customer service representative. Reviews solely discussing the product quality have been excluded to emphasize the customer service experience.
Here are the key takeaways:
The manner in which I speak with them is kind, friendly, and easy to talk to.
The transactions went smoothly, this is because I was very responsive and I get to cater to all their needs, requests, and issues right away.
The overall rating of both pages is 5/5. No negative feedback was given.