2023
BA Psychology
CAP College Foundation Inc
More Info About Me
I am a Bachelor of Arts in Psychology graduate with a diverse background. My professional journey includes a brief yet insightful 3-month experience in data entry, which enhanced my attention to detail and computer skills. I then embarked on a fulfilling 2-year tenure as a customer service representative in the fast-paced BPO industry, honing my problem-solving abilities and maintaining composure under pressure.
My Skills and Competencies
Graphic Designer
Data Entry
Customer Service Support
Transcription
Certificates
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My Experience and Education
2022
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2023
AA Group Trading & Catering L.L.C
(Head Waitress)
• Welcoming guests and assisting them to the designated office
• Managing and serving food and beverages to the CEO, COO, CFO, local and
international guests
• Supporting staffs in printing, photocopying , organizing files and,
monitoring office supplies
2020
-
2022
Support Ninja Inc.
(Customer Service Representative)
• Interact with customers to address inquiries, resolve issues, or provide
information.
• Ensure exceptional customer experiences through phone, email, and chat
• Maintain in-depth knowledge of products, services, or company policies.
• Efficiently handle and document customer interactions in CRM systems.
2020
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2020
Support Ninja Inc
(Data Entry)
• Input, update, and manage data in computer systems or databases.
• Accurately transcribe data from source documents.
• Check and correct errors to maintain data accuracy.
My Services
Data Entry
-Business Data Entry -Medical Data Entry -E-commerce Data Entry -Human Resource Data Entry
Customer Service Support
-Technical Support -Product Information -Order Management -Complaint Resolution -Appointment Scheduling
Graphic Design
-Image Editing -Logo Design -Flyer Design -Posters -Business Card Design
Transcription
-General Transcription -Educational Transcription -Customer Service Transcription -Meeting Minutes Transcription