2018
Bachelor of Science in Hotel and Restaurant Management
Holy Angel University
More Info About Me
Hi,I can be your next Virtual assistant! A passion driven, hardworking and dedicated individual who is willing to help you grow your business online.
I am a spontaneous Social Media Expert, armed with skills and learning. I am focused on promoting brand Advocacy thru content that converts and by providing the best experience that every customer deserves.
I understand that being a business owner can sometimes be a bit overwhelming with all the tasks-from marketing, operations, sales management down to event production and although they try their very best to be as active as they can on their social media platforms, there are just times when they ran out of ideas on what to post, lack of time to engage with their audience and many more but don't worry, that's why I am here to help!
My Skills and Competencies
Social Media Management
Graphic Designer
Content Creator
Certificates
My Experience and Education
January 2020
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December 2020
Good Finds Pmp Online shop
(Owner/Social Media Management)
Founder of Good finds Pmp Online shop and maintained profitable business in 1 year of operation
Managed sending the goods/stocks in the Philippines with procedure and safety and logistic planning.
Crafted conversion focused campaigns on Facebook, Instagram, Shoppee and Lazada.
Grew both facebook and instagram accounts with 400 likes and followers that maintained an engagement.
Curated Content across all platforms ensuring a cohesive online brand identity.
2021
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2022
In-home Care Agency
(Caregiver)
• Simultaneously provided care for 8 different patients including bathing, feeding, handed their medication, exercise, light housekeeping, dressing and most of all ensured their safety.
• Certified with CPR training.
january 2022
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present
Cielys food Account-Instagram and Tiktok
(Owner)
Content creation
Managed to do video editing and photo editing
Made and generated the captions for each post
Engagement with followers
Managed to do content calendars for planning
August 2020
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March 2021
Laptop Zone Warehouse
(Stocking Associate)
• Stocking associate
• Organized, labeled and processed over 500-800 items of daily inventories.
• Performed daily quality checks of inventory, ensuring damaged items were reported and removed for inspection.
March 2021
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May 2021
Street’s Fine Chicken Restaurant
(Waitstaff)
• Provided the optimal customer experience by accurately taking customer orders and safely handling food, while simultaneously enhancing customer service and verbal communications.
• Memorize over 30 menu items and rotating specials in order to give customized recommendations to guests.
October 2020
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June 2021
Yolk Restaurant OAP Dallas
(Host)
• Warmly greeted and escorted guests from the front to their tables seating 300-400 people per shift.
• Presented Menus while ensuring they had napkins and silverware.
• Coordinated with the waitstaff, kitchen and managers to ensure each guest was assigned and satisfied with their service.
• Properly handled any customer complaints or concerns, escalating it to management when necessary.
• Coordinated 50-100 reservations per shift through walk ins, phone and Yelp.
March 2019
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March 2020
Marriott Hotels
(Host/Room Server/Concierge/Dining Server)
Managed to do the task at every position I was assigned under the food and beverage department
I was able to create a positive patron experience by delivering exceptional customer service to all the guests.
I was able to upkeep a clean environment for all guests and patrons to maintain quality assurance procedures and protocols.
Built up and learned leadership and management skills throughout this experience.
My Services
Social Media Management
Focused on raising brand awareness, engagement with audiences, and graphic designing
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.