2003
Bachelor of Science in Entrepreneurial Management
Polytechnic University of the Philippines
More Info About Me
An innovative and highly motivated professional with over ten years of experience in the Sales and customer service field assisting the whole team in growing and targeting monthly sales. Expert in assigned tasks, responsibilities, and overall team management. Excellent track record in delivering quality support service. Extremely organised with good writing and multitasking skills, overseeing admin, sales control, and costs. Extensive knowledge in managing projects and experience in preparing a supply of products work. Outstanding professional with excellent negotiating skills who acts decisively when solving production issues
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2023
Korpko Trading LLC
(SALES ADVISOR)
-Greets customers as they enter the store, establishing a friendly and welcoming environment.
-Operating cash registers, credit cards and room charges.
-Understand the needs of each customer, by listening to their questions and concerns, and making product or service recommendations accordingly.
-Closing sales by persuading customers and achieving established goals. Build strong relationships with customers by establishing trust and rapport, and by providing excellent customer service.
-Upselling or cross-selling products or services to customers
-Maintained organized, presentable merchandise to drive more sales. Maintained a sense of urgency in answering customer questions and requests through email and telephone.
2017
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2021
Christofle (SEA) Pte Ltd | Singapore
(SENIOR SALES ADVISOR)
-Attend to high net-worth clientele and ensure that a high level of customer service is maintained at all times.
-Oversee store operation for 2 POS (Hilton showroom and Takashimaya counter).
-Answers phones, directs calls to appropriate individuals and prepares messages.
-Sorts incoming mail and delivers it to the appropriate department or individual; processes outgoing mail.
-Operate cash register and transactions with customers. Scanning goods and collecting payments
-Monitor and update VIPs with regard to new launches.
-In charge of the visual merchandising for Hilton.
-Send proposals, quotations and product presentations to prospective clients and VIPs and Perform weekly, and monthly reports and KPIs.
-Liaise with customer service personnel stationed in Shanghai and Paris in terms of product availability, allocation, logistics, after-sales, etc. Monitoring and ordering of goods from HQ and warehouse.
2016
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2017
Change | Singapore
(SENIOR SALES ASSOCIATE)
-Take part in daily, weekly and monthly sales reports and other admin hoc. Assessing customers' needs and providing assistance and information on product features.
-Welcoming customers to the store and answering queries.
-Cross-sell products and handle returns of merchandise.
-Processes sales transactions by ringing up purchases, accepting payments, and providing receipts.
-Work to achieve these targets by completing sales transactions and maximizing revenue.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.