2004
Bachelor of Science in Hotel and Restaurant Management
Lyceum of the Philippines University, Manila
More Info About Me
I have over 15 years of experience in the hospitality industry. I have succeeded in this fast-paced environment requiring creativity, efficiency, and organizational skills in this industry. I am passionate about my work and a result-driven professional.
To meet the demands of the current market, I invested myself in upskilling to meet the needs of the current market. I am excited to learn more and use these skills as your VA.
My Skills and Competencies
Amazon Expert
Data Entry
Content Creator
Social Media Management
Certificates
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My Experience and Education
2017
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2020
Swissotel Merchant Court, Singapore
(Assistant Front Office Manager)
Manage various administrative and operational functions to maintain a well-organized environment within the hotel. Spearheaded a multi-disciplinary team of staff members and provided expert advice to enhance service delivery and assure unhindered office operations.
2012
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2017
Swissotel Merchant Court, Singapore
(Duty Manager)
Accomplished all significant challenges associated with quality guest services and unhindered operations. Managed front desk scheduling and led the guest services team. Designed and executed Opera training for a newly hired team.
2011
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2012
Swissotel Merchant Court, Singapore
(Executive Club Manager)
Completed the training topics, scheduled for the club lounge, and maintained healthy stock levels to ensure customer satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Expert
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.