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Bachelor of Science in Mechanical Engineering
Polytechnic University of the Philippines, Main Campus
My Skills and Competencies
Bookkeeping
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Lizardbear Tasking Inc., (TASKUS)
(PLUS Support Specialist)
In charge of providing assistance and as a medium for premium account holders (business grossing around $10M insales per month or more) of the e-commerce platform to dedicated teams to ensure the growth of their business and instilling client satisfaction. Was also trained to provide basic assistance to partner developers using our tools to create helpful applications and extensions for our merchants.
2021
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2022
Hastings- Trading E Servicos LDA T/A LBOS (Philippines)
(Customer Service Representative)
Frontliner in providing customer assistance from information, troubleshooting, up to escalation of concerns. For a brief time, was assigned to verify the documents sent in by users of the service as proof of legitimacy to remove the hold placed on their accounts for suspicious activities.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.