BSBA Major in Marketing Management
Saint Michael’s College of Laguna
I am a detail-oriented and innovative individual who enjoys problem-solving and process improvement. I take pride in helping others grow and in continuously expanding my own skill set. With a natural curiosity and drive for efficiency, I am always seeking opportunities to learn and improve.
Saint Michael’s College of Laguna
• Applied payments and performed reconciliations, resolving unapplied cash and account issues.
• Collaborated with internal teams and customers to address billing discrepancies and escalate issues when necessary.
• Generated aging reports and tracked outstanding invoices, ensuring compliance with SLAs.
• Proposed process improvements to enhance billing accuracy and streamline operations.
• Utilized advanced Excel (pivot tables) and Salesforce for data analysis and reporting.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.