Bachelor of Science in Architecture
University of the East
Bachelor of Science in Information Technology
University of the East
STI Muñoz-EDSA College
Hello! I am Maria Andrea Castillo but you can call me Andrea. I have worked in BPO industry for almost 3 years, which trained me to have a better mindset on all things. I believe that I am a self-made person who can solve problems by myself and feel comfortable with my decision making processes.
While with extensive experience in my mom's and aunt's business, our church page, and from my previous employer pages. In this career, I focus on my passion which is being a professional as a social media manager, graphic designer and video editor that can work independently. I became more passionate about my work because it allows me to use my creative side while also being able to focus on the task at hand.
I am a professional who is well-versed in the art of multitasking. I am dedicated to seeing a project through to completion with premium quality, and I'm known for my attention to detail, efficient time-management skills, and ability to work well under pressure.
I am always looking for new ways to challenge myself and grow both personally and professionally. I believe in being open-minded, so I'm always excited about finding a new opportunity that allows me to expand my knowledge and experience.
University of the East
University of the East
STI Muñoz-EDSA College
MAFS Delivery - https://www.facebook.com/mafsdelivery
• Selling products and services through social media.
• Create, edit and publish engaging stories on a daily basis across multiple different social channels, including Facebook, Twitter and Instagram.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.
https://www.facebook.com/jctv.ph
• Produce pre, live, and post productions for Sunday services, midweek services, and special events.
• Update the calendar of events by posting on the social media.
• Posting daily verse
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Communicating and coordinating with colleagues as necessary.
• Acknowledging and resolving customer complaints.
Graphic design is a craft where professionals create visual content to communicate messages.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.