2011
Hotel & Restaurant Management
Sacred Heart University
More Info About Me
Hello! I'm Rhoda, a dedicated and results-driven professional with a rich background in customer service, back office operations, and outbound sales as a cold caller. With a passion for real estate and a knack for remote work, I'm excited to bring my skills and expertise to the role of a Remote Real Estate Virtual Assistant.
While I do not yet have direct experience working in a real estate company, I have recently completed a comprehensive training program for real estate virtual assistants. This comprehensive course equipped me with essential skills in Skip Tracing, Listing Management, Comparative Market Analysis, Cold Calling, Appointment Setting, Real Estate CRM & Sites, Transaction Management, and Property Management.
My journey in customer service has honed my communication skills and taught me the importance of delivering exceptional client experiences. As a back office specialist, I've developed a keen eye for detail and a knack for organizing and managing data efficiently. My experience as a cold caller in outbound sales has equipped me with persuasive abilities, resilience in handling objections, and a goal-oriented mindset
My Skills and Competencies
Problem Solving
Computer Literate
Time Management
Detail Oriented
Social Media Management
Real Estate Expert
Data Entry
Research Expertise
Certificates
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My Experience and Education
2022
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2024
TELUS
(COLD CALLER (OUTBOUND SALES))
As a Cold Caller in our dynamic outbound sales team, I'am at the forefront of driving business growth by initiating meaningful conversations with potential customers. My role is pivotal in generating leads, nurturing relationships, and ultimately, converting prospects into satisfied customers.
2019
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2022
IQOR PHILIPPINES
(BACK OFFICE SPECIALIST)
Responsible for supporting front-line customer service representatives and ensuring the efficient processing of administrative tasks. This role involves handling customer data, processing orders, managing documentation, and assisting with various back-office operations to ensure smooth and efficient service delivery.
2017
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2019
IQOR PHILIPPINES
(Customer Service Representative)
Responsible for providing exceptional service to customers by handling inquiries, resolving issues, and offering solutions related to telecommunication products and services. The role involves managing customer interactions through various channels, including phone, email, and chat, to ensure customer satisfaction and retention.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Real Estate Expert
Assisting sellers and buyers in marketing and purchasing property for the right price under the best terms
Customer Service
24/7 support, quick resolutions, personalized assistance. Contact me for exceptional care.
Outbound Sales
Boost your business with my outbound sales service providing expert outreach, personalized pitches, and lead conversion.