2011
BSBA maj. in Marketing Management
Polytechnic University of the Philippines
More Info About Me
I’m Margielee “Maggie” Lutero, a 32-year-old wife and mom from Bamban, Tarlac, and a dedicated Virtual Assistant committed to helping businesses stay organized, efficient, and stress-free.
With 12+ years of BPO experience, including Spanish bilingual roles, I’ve developed strong communication skills, problem-solving abilities, and a high level of professionalism—qualities I now apply in supporting business owners and entrepreneurs.
I completed ProVA’s General Virtual Assistant Training, gaining hands-on experience in:
Data Entry & Data Management
Product Research & Product Analysis
Basic Bookkeeping
Admin Tasks & Online Tools
I also trained in:
Amazon FBA Product Research
Social Media Marketing for VAs
Medical Virtual Assistance
With these combined skills, I can confidently assist with admin support, customer communication, calendar and email management, product sourcing, data organization, and overall back-end operations.
I’m committed to being reliable, detail-oriented, proactive, fast-learning, and collaborative. My goal is simple: to lighten your workload and help your business grow smoothly and efficiently.
Let's work together!
My Skills and Competencies
Bookkeeper
Amazon Product Researcher
Amazon Product Lister
Social Media Management
Graphic Designer
Data Entry
Certificates
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My Experience and Education
2023
-
2025
Stefanini Philippines
(Helpdesk Technician (Spanish Bilingual))
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware while utilizing Spanish bilingual skills.
2021
-
2023
Probegroup CX Philippines
(Spanish Customer Experience Executive)
Handled customer concerns and inquiries in Spanish, ensuring high-quality customer experience and service resolution.
2019
-
2021
Intrado Communications and Technology Services Inc.
(Conference Administrator – Spanish Bilingual)
Facilitated conference call services and provided bilingual (Spanish) support to clients, ensuring smooth call operations.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.