2011
Bachelor of Science in Entrepreneurial Management
Technological University of the Philippines
More Info About Me
Experienced Account Development Executive with a demonstrated history of working in the financial services industry. Skilled in Financial Services, Contact Centers, Business Relationship Management, Salesforce.com, and Customer Acquisition. Strong sales professional with a Bachelor's degree Entrepreneurial Management from Technological University of the Philippines.
My Skills and Competencies
Social Media Management
Lead Generation Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
Present
American Express International
(Account Development Executive)
Driving retention and growth within my portfolio for small and medium enterprise clients. Experienced negotiators, expert communications and relationship developers, manage and support business owners via telephone and email by offering our products and services to help them run and grow their business. Manage sales pipeline to ensure continued growth in the portfolio and retention of clients.
2013
-
2016
Firstsource Solutions Ltd
(Customer Service Representative)
Maintain customer credit card accounts and record account information. Oversee customer financial accounts and process customer adjustments. Make product recommendations or services to customers based on their needs and preference.
2012
-
2013
IOPEX Technologies
(Technical Sales Support)
Identifies, investigates, and resolves users problems with computer software and hardware by recommending products. Provides technical advice to the sales force to resolve product or service requests regarding software programming, connectivity, printing, and similar concerns.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.