2009
Bachelor of Science in Information Technology
University of St. Lasalle
More Info About Me
I am an experienced BPO employee for more than 12 years. Being with this industry for quite some time made me well diversed in communicating with different people around the globe. I am good with customer service and service desk analyst role. I am organized and willing to learn in every role and task given, I am teachable and very interested in doing virtual assistant role.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2014
-
2022
Accenture Inc.
(Service Desk Analyst/ Customer Service Representative)
Online Conferenicng Service Desk, Transaction Support Associate , and Customer Service
2014
-
2014
Xlibris Publishing International
(Marketing Consultant)
Advertising Marketing consultant to authors residing in United Kingdom, Australia, and New Zealand.
2010
-
2014
Aegis People Support
(Tier 2 Customer Associate)
Customer Service experienced in booking flights, hotels and cars. Handles complaints and processed refunds.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.