Information & Communication Technology
Parañaque City College of Science and Technology
Bachelor of Science in Business Administration
City University of Pasay
I am Marfred Fajardo and my friends simply call me "Mar". I have 9 years of experience in Customer Service industry. I started working as a Service Crew when I was 18 years old and had 7 years of being part of the said industry then gradually moving to a BPO Industry as Customer Service Representative. I am a team player, an outgoing, dedicated, and open-minded person and I get across to people and adjust to changes with ease. I believe that a person should work on developing their professional skills and learning new things all the time. My professional expertise in customer service can provide valuable insights and a fresh perspective on your company. I always believe that learning new things can make a person the best version of themselves and want to experience it with your company.
Parañaque City College of Science and Technology
City University of Pasay
Supports customers by providing helpful information, answering questions, and responding to complaints.
*In-charge in Cash Control Management handling cash funds.
*Banks and Accounting transactions.
*Document keeper.
*Interact with customers, received orders, processed payments, respond appropriately to customer issues. Preparation of products as ordered by customers. Maintaining a clean and safe work environment.
*Accurately and efficiently encode all data that needs organizing and recording.
*Confirm that entered data accurately aligns with original documentation.
*Organize and maintain original paper evidence.
*Assure files are properly prepared and saved to backup drives.
Interact with customers, received orders, processed payments, respond appropriately to customer issues. Preparation of products as ordered by customers. Maintaining a clean and safe work environment.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Oversee a company's financial data and compliance by maintaining accurate financial entries and reconciliations.
Create visual text and imagery concepts, by hand or using computer software, to communicate ideas that inspire, inform,
Systematic control of the quality and quantity of electronic messages that are sent from within, and received by, an org