Bachelor in Communication Arts Major in Audio Visual Communication
Bicol University, Institute of Communication and Cultural Studies
Welcome to a world of seamless support and efficiency! Here's how I can take your business to the next level:
💻 Virtual Assistance
Consider me your ultimate multitasker, expertly handling a variety of tasks to streamline your operations. With me on your team, productivity soars, and you can focus on what truly matters.
📞 Customer Service and Client Support
Exceptional service is my mantra. From handling inbound inquiries to resolving issues with professionalism and care, I ensure every client interaction is positive, memorable, and fully supported.
📊 Bookkeeping
Your financial records are in safe hands. I manage expenses, income, and budgets with precision, keeping your books accurate and up-to-date.
🧾 Invoice Management
Timely and accurate invoicing is my specialty. I handle payments and follow-ups to ensure your financial operations run smoothly without any hitches.
📅 Calendar Management
Your schedule is my command. I organize appointments, set reminders, and keep you on track so you can focus on what matters most.
✉️ Email Management
Say goodbye to inbox chaos. I sort, respond, and ensure that every email gets the attention it deserves, so you never miss a beat.
📈 File Management
I keep your data accurate and accessible, managing entries with efficiency to ensure your information is always up-to-date.
✍️ Document Preparation
From documents to presentations, I create and format materials with meticulous attention to detail, tailored to your business needs.
📚 In-depth Research
Dive deep into insights and data. I conduct thorough research to provide valuable information that drives informed decision-making and strategic planning.
📱 Social Media Management
Boost your online presence! I handle content creation, engagement, and performance analysis to enhance your brand's visibility and connection with your audience.
Ready to elevate your game? Hit me up and let’s make things happen!
Bicol University, Institute of Communication and Cultural Studies
• Facilitate online English language classes for a diverse student base, focusing on enhancing communication skills. Customize teaching methods to meet individual learning needs, track student progress, and maintain accurate records through an online platform.
• Provide feedback and encourage students to continue on their journey to achieve their goals.
• Worked in a financial banking services in the United States, gained thorough awareness of international financial legislation and processes, as well as the capacity to quickly adapt to changing customer needs.
• Promptly addressed various phone banking inquiries, processed a range of account maintenance and service requests, and proficiently resolved complaints and disputes while maintaining a high level of customer satisfaction.
• Conducted upselling of services tailored to individual client needs and ensured the accuracy and confidentiality of customer data.
• Worked closely with a team to meet projected goals and carried out the company's mission by providing sound financial solutions to clients such as the Variable Life Insurance plans which include mutual funds and other securities.
• Was in charge of bank reconciliation and bookkeeping, employees’ payroll, and preparation of financial reports for the CEO and senior executives. Efficiently managed accounts payable, accounts receivable, petty cash, and check issuance. Performed bank transactions and processed employee benefits and necessary permits annually.
• Coordinated meetings, travel arrangements, accommodations, meal coordination, and event place booking. Assisted CEO and executives with their appointments and schedules.
• Helped in minor editing of print ads using Adobe Photoshop, proofread print ads and press releases, prepared reports and presentations for clients, project coordination with the executives and suppliers, and was also responsible for news monitoring.
• Established office procedures, organized record filing, and managed office supplies. Answered phone calls and routed them to the appropriate personnel whenever necessary.
Expect to have increased brand awareness, improved customer engagement and increased website traffic.
Efficient data entry using the softwares such as Microsoft Word, Excel, Xero, Spreadsheets, and QuickBooks.
I ensure that your inbox is streamlined and your calendar stays optimized.
Elevate your brand with captivating visuals: logos, creatives, and social media artwork, including short videos.
I am a Quickbooks and Xero advisor certified. You can rest assured that your finance records are in good hands.
Stay organized and on top of your to-do list and focus on other important tasks of your business. Leave the rest to me.