2022
Humanities and Social Science
Brokenshire College Toril
"A flexible virtual assistant who delivers high-quality work, allowing clients to concentrate on their passions."
As an excellent employee who values her job and is committed to a long-term career, that's me, MARDY ANN RIOFRIR. I bring a level of dedication and passion that is hard to find. My previous experience as a customer service representative has honed my skills in answering questions and solving problems, a crucial skill in any role.
My specialization in social media management sets me apart from other candidates. I have a deep understanding of the market and the latest trends across various platforms, which allows me to create impactful and effective social media campaigns for my clients.
My skills as a graphic designer enable me to create visually stunning content that engages and inspires my audience. I stay up-to-date on the latest trends and aesthetics, allowing me to create modern and relevant content.
As a content writer, I take the time to research each topic thoroughly to ensure that my content is accurate and informative. I have a talent for writing engaging and persuasive copy that resonates with your audience and drives results.
My social media manager, graphic designer, and content writer skills make me a highly desirable candidate for any organization looking to expand its online presence. My dedication and commitment to my work ensure that I will be a valuable asset to any team, and my clients will be thrilled with the results I produce.
I am versatile, multi-skilled, and your rockstar VIRTUAL ASSISTANT. Take a chance on me.
My Skills and Competencies
Researcher
Facebook Ads Management
SEO Content Writing
Social Media Management
Graphic Design
SEO Specialist
Certificates
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My Experience and Education
2021
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2023
Freelancer
(Graphic Designer)
• I create visual concepts and graphics for print and digital media, such as advertisements, brochures, logos, websites, and social media posts.
• I design layouts and select colors, images, and fonts to communicate the intended message and brand identity effectively.
•I use graphic design software and technologies to produce high-quality print-ready or web-ready designs.
•I edit and modify designs based on feedback and ensure all procedures are consistent with brand guidelines.
•I stay up-to-date with design trends and technologies and constantly improve my skills and knowledge through training, workshops, and research
2022
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2023
EMD FLOOR SANDING SERVICES
(Social Media Manager)
https://www.facebook.com/EMDFlooringServices
•622 organic followers and 608 likes
•I monitor and respond to social media posts and comments, engage with our audience, and track social media analytics to measure the effectiveness of our campaigns.
•I stay up-to-date on the latest social media trends and best practices to ensure that our social media presence constantly evolves and improves.
•I am always looking for new ways to engage with our audience and drive service awareness through social media.
•I develop a social media strategy that aligns with the services' overall marketing and branding objectives, working closely with my client.
•I am responsible for creating a content calendar and ensuring that posts are published on time and are in line with our service voice and messaging.
2020
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2023
Freelancer
(Content/Article Writer)
•I write engaging and compelling content for various channels, such as blog posts, articles, social media posts, and newsletters.
•I research and gather information to ensure the content is accurate, credible, and relevant to the target audience.
•I follow SEO best practices to optimize content for search engines and increase visibility and traffic.
•I edit and proofread content to ensure it is error-free and meets the company's quality standards.
•I stay up-to-date with industry trends, news, and best practices to provide relevant and valuable content to the target audience.
2022
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2023
VXI
(Customer Service Representative)
•I provide technical support to customers experiencing issues with their landline, internet, and cable services.
•I use various tools and systems to access customer accounts, check the service status, and perform necessary tests to identify and resolve the issue.
•I provide excellent customer service by listening actively, empathizing with the customer, and effectively communicating solutions.
April 2022
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May 2022
Freelancer
(Administrative Assistant)
• I held the position of an administrative assistant at a realty company.
• My responsibilities included:
• Designing email content for distribution to agents.
• Managing various social media accounts.
• Creating and managing Excel worksheets.
• I utilized several tools, such as Chime, CRMGrow, and spreadsheet software.
My Services
Social Media Management
Experienced Social Media Manager chooses fitting platforms and researches to enhance engagement on all platforms.
Graphic Designing
I create logos, product branding, visual content, and edit videos.
SEO Content Writer
I write diverse content such as articles, blog posts, captions, and other forms of written material.