Master’s in Business Administration
Divine Word College of Legazpi
Information Technology
Bicol University College of Science
I am 29 years old and hold a Bachelor of Science in Information Technology, along with a Master’s in Business Administration. I previously worked as a Computer Maintenance Technologist II at the Bureau of Internal Revenue. After careful consideration, I chose to resign from my position to pursue better online career opportunities.
Divine Word College of Legazpi
Bicol University College of Science
• Diagnosed and troubleshot hardware/software issues.
• Installed and maintained computer hardware and software.
• Provided end-user technical support and trained users on best practices.
• Collaborated on network infrastructure and conducted system backups.
• Monitored system performance and implemented security measures.
• Documented system configurations and stayed updated on technology trends.
• Manage inbound and outbound calls to generate hotel bookings
• Upsell hotel services (rooms, upgrades, packages)
• Provide customers with accurate information about rates, availability, and promotions
• Executed administrative duties as needed.
• Provided technical support for project implementation.
• Updated beneficiary records and resolved database issues.
• Conducted accuracy checks on data entries.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.