2011
Advance Diploma in Computer Studies
Informatics Fairview
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2024
Freelance
(General Virtual Assistant)
Social Media Management
•Creating and scheduling posts
•Managing social media accounts
•Engaging with followers
•Analyzing social media metrics
2017
-
2024
TTEC
(Technical Support Representatives)
I have 9 years working experience in BPO industry under US accounts like, Comcast and At&T Uverse. Also I handle NZ telecommunications account which is Spark.
I handled Customer Support Representative / Tech Support / Email and Chat Support as well.
2015
-
2017
Convergys
(Technical Support Representatives)
BPO
2014
-
2015
Transcom
(Customer Support Representatives)
BPO
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.