2011
IT/Software Development
AMA Computer Learning Center (ACLC)
Get to know me more!
Hello, I'm Marchie, but you can call me Ching.
A 31-year-old Davao City native, I'm a proud mother of a wonderful two-year-old son.
When time permits, I enjoy expanding my knowledge through free training programs.
I hold a two-year Information Technology diploma from ACLC Ama Computer Learning Center-Davao Branch.
This year, I've expanded my skill set through training programs.
I completed a 144-hour online Contact Services NCII course and further enhanced my capabilities by investing in a General Virtual Assistant Program.
Tools I Use!
Office Productivity Tools:
Microsoft Office - MS Office MS Excel Google Suite
Design Tools:
CANVA
Communication Tools:
Email/gmail.com
Zoom
Cloud Storage:
DROPBOX
Google Drive
Skills!
Expert
Social Media Management
Graphic Designer
Data Entry Specialist
Content Creator
SEO Specialist-Keyword Researcher
Medical Virtual Assistant
Certificates
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My Experience and Education
2015
-
2024
DAVAO GOLDEN HARDWARE INC.
(INVOICING STAFF/ACCOUNTING OFFFICER)
Carefully reviewed each invoice and requisition for payment, resolving errors prior to
processing.
Processed invoice payments and recorded information in the account database.
Coordinated work flows and delegated tasks for bill checking, posting and credit note processes.
Prepared month-end closing entries for detailed reporting and record keeping.
Gather banking transactions and recorded activity in Excel format to maintain consistent
documentation.
Contributed to the integration of new accounting software, enhancing overall efficiency.
Supported internal and external audit processes, providing necessary documentation and
explanations.
2015
-
2015
MARCAFIL ENTERPRISES
(PERSONAL SECRETARY)
Generated and distributed invoices to obtain fee payments.
Answered inbound telephone calls promptly, directing clients, vendors and general queries to
relevant teams.
Maintained organized filing system documenting business operations.
Created accurate reports using Microsoft Excel spreadsheets.
Gathered banking transactions and recorded activity in Excel format to maintain consistent
documentation.
2012
-
2015
INNOVISTA TECHNOLOGIES INC.
(RMA OFFICER AND TECHNICAL SUPPORT)
Service coordinator backup for laptop, quoting, and parts shipping.
Assist customers regarding concerns from: defective parts, exchanges, late or lost deliveries,
invoicing errors, repairs, missing items, parts damaged during transit, address changes, credits,
problems with customs etc.
Answered mailed, emailed, telephoned and in-person requests for service and information.
Handling customer problems both internally and externally.
Managed smooth operations and communicated timely updates to coordinate administrative
activities.
Creating and updating documentation for common technical issues and solutions. Building and
maintaining a knowledge base for internal and external use.
Services!
Expert
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.