2020
SCIENCE, TECHNOLOGY, ENGINEERING, MATHEMATICS (STEM)
San Pedro College of Business Administration(SPCBA)
More Info About Me
As a Virtual Assistant and SEO specialist, I’m passionate about helping businesses grow their online presence and streamline their workflows. Let’s work together to achieve your goals efficiently and effectively.
My Skills and Competencies
SEO SPECIALIST
COPYWRITER
Data Entry
Content Writer
Certificates
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My Experience and Education
2018
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2020
Amplethink Washington D.C
(CSR/VA)
• Created and maintained detailed documentation of customer support interactions, ensuring accuracy and quality.
•Developed and managed efficient systems for tracking and organizing customer data.
2021
-
2021
RELOAD MEDIA SDN BHD
(FACEBOOK MODERATOR)
Product Listings
Managing customer's inquiries and concerns
2021
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2022
IBEX GLOBAL
(Customer Care Assistant)
Successfully resolved customer complaints in a timely manner and ensured customer satisfaction.
Provided excellent customer service to over 100 customers daily.
Utilized excellent communication skills to answer customer inquiries and explain product features.
February 2024
-
December 2024
Facebook Ads
(Customer Service)
Developed engaging advertisement copy for diverse media platforms, tailoring content to target audience specifications
Promoted positive customer service experience by promptly resolving conflicts
Developed SEO strategies for a wide range of clients, increasing website presence and search engine rankings.
Managed keyword research, content optimization, and link building efforts.
My Services
CONTENT WRITER / COPYWRITER
Skilled content writer/copywriter crafting engaging, persuasive, and SEO-friendly content
ON PAGE/ OFF PAGE SEO
Expert in on-page and off-page SEO, boosting rankings with optimized content and quality backlinks