2020
SCIENCE, TECHNOLOGY, ENGINEERING, MATHEMATICS (STEM)
San Pedro College of Business Administration(SPCBA)
More Info About Me
As a virtual assistant and customer service representative for the past 2 years, I have gained a wealth of experience in providing high-quality support to clients and customers. I am skilled in managing a variety of tasks and responsibilities, including managing email and phone inquiries, scheduling appointments, updating databases, and assisting with administrative tasks.
I pride myself on my excellent communication skills, both written and verbal, and my ability to clearly and effectively communicate with clients and customers. I am also highly organized and able to multitask effectively, making me an asset to any team.
One of the aspects of my job that I enjoy the most is interacting with customers and helping them resolve any issues or concerns they may have. I am patient, empathetic, and always strive to provide the best possible service to those I work with.
Overall, I believe my combination of technical skills, customer service experience, and strong work ethic make me a valuable asset as a virtual assistant and customer service representative
My Skills and Competencies
Lead Generation
Book Keeping
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
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2020
Amplethink Washington D.C
(CSR/VA)
Making sure that every customer’s concerns via email is rectified/ Keeping track on our Online Shops.
2021
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2021
RELOAD MEDIA SDN BHD
(FACEBOOK MODERATOR)
Responding to Facebook Comments/Inquiries.
2021
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2022
Ibex Global
(Customer Service Representative)
Walmart Customer Care
-Resolving and providing Customer Assistance via Chat.
-Rectifying concerns about Missing item, Late, Lost after Delivery and Cancelled Orders.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials
Product Lister
As a product lister, your primary role is to create and manage product listings for an online store or platform. This ty