Blank Year
Bachelor of Science in Information Technology
AMA University
About Me
I am a determined and flexible working mum, who knows how to balance work and personal life, being a Single mum working at home is my dream job.
I am an organized, efficient and hardworking person, and I'm willing to discover and accept new ideas which can be put into practice effectively. Furthermore, I am a good listener and learner, able to communicate well with a group and on an individual level. Besides, I am able to motivate and direct my talents and skills to meet objectives.
I am friendly, and people person who's always willing to give a helping hand. With years of experience in Customer service and management, I love working with people to create and nurture strong teams that have the strength and knowledge to keep moving forward. Because of that, I always give 100% in everything that I do, My commitment has always been my motivation, that makes me drive my best.
My Skills and Competencies
Amazon VA
Customer Service
Social Media Management
Data Entry
Certificates
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My Experience and Education
2022
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2022
Pro Va (Apprentice)
(Social Media Specialist)
As a Social Media Specialist, you’re responsible for creating and publishing content on all social media platforms, including Facebook, Twitter, and Instagram, to grow an audience and ultimately boost sales.
This role will grow an audience for your business, build brand awareness.
2018
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2020
Studio8 Fashion LLC Dubai
(Sales Executive)
In-charge of attractive visual display using creativity to enhance the appeal of the window display. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Does suggestive selling to have a better sales and meet quota.
2016
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2018
Brand For less LLC Dubai
(Sales Associate/Cashier)
Managing transactions with customers using cash registers, ensure all transactions run smoothly and maximize customer satisfaction. Resolve customer complaints, guide them and provide relevant information.
2015
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2016
24/7.ai
(Email Support/Customer Service)
Catering customer concern via email,like tracking the Order,creating cases for lost packages,setting appointments for returned items.Resolve customer complaints.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Entering data it into databases ,making sure all the information is correct. Using tools such as Excel or Quickbooks.
Customer Service
Providing good customer service means being a reliable partner to your customers.