2017
Bachelor of Science in Tourism Managemennt
The National Teacher’s College, Quiapo, Manila
Get to Know Me
A customer-focused professional with over 5 years of experience in delivering exceptional service and support, I have developed strong communication, problem-solving, and multitasking skills. My background has equipped me with the ability to handle client inquiries with empathy, manage tasks efficiently under pressure, and ensure seamless customer experiences.
Transitioning into the virtual workspace, I bring the same dedication now focused on providing reliable administrative support, managing schedules, and assisting clients in achieving their goals. With a strong eye for detail and a passion for helping others succeed, I strive to deliver both professionalism and a personal touch in every task I take on.
My Skills and Competencies
Data Entry
Appointment Setting
Cold Calling
Customer Service Representative
Certificates
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My Experience and Education
2024
-
2025
M&S VIP CLUB CITY OF DREAMS MANILA
(CONCIERGE)
HOTEL BOOKING, CAR RESERVATION, CASINO MEMBERSHIP, HANDLING REQUESTS OF ALL VIP GUESTS
2023
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2024
DOWINN VIP CLUB (SOLAIRE RESORT)
(CONCIERGE / F&B ASSOCIATE)
HANDLING VIP CLIENTS REQUESTS, HOTEL BOOKING, TRANSPORTATION, OR CAR RESERVATION, ASSISTING VIP GUESTS WITH THEIR NEEDS AT ALL TIMES
2018
-
2020
BAYLEAF HOTEL (INTRAMUROS MANILA)
(F&B ASSOCIATE)
RECEPCIONIST, CASHIER, FOOD RUNNER, BARTENDER
My Services
Cold Calling
Connecting businesses with prospects one introduction, one conversation, one opportunity at a time.
Lead Generation Specialist
Responsibilities focus on the core tasks of attracting and qualifying potential customers.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Appointment Setting
Connecting clients with opportunities one call, one message, one appointment at a time.
Email Management
Organized and detail-focused, ensuring every email is read, sorted, and responded to on time.
Testimonials
Erline Salazar
“She is a fast learner and very easy to get along with. She consistently completes tasks within the given timeframe, remains focused, and performs well under pressure. Her punctuality and reliability make her a valuable member of the team.”
Raven Lee
Her attendance is impeccable. She has an excellent understanding of her tasks, strong multitasking abilities, outstanding work efficiency, and an exceptionally fast work pace. When it’s her shift, I can confidently entrust an entire F&B department to her without any concerns.