Proactive and highly organized professional with strong communication skills and a talent for managing schedules, coordinating tasks, and building client relationships. Dedicated to helping businesses run efficiently and effectively.

> Administrative Support
> Calendar & Scheduling
> Email Management
> Customer Service
> Appointment Setting
> Confidentiality & Compliance
> Data Entry & Research

Data Encoder

As a Data Encoder, my primary duty is to accurately input hotel booking details, including the price, type of hotel, type of bed, and complete guest information. I am also responsible for recording and maintaining the company’s staff records, ensuring that all data is organized, updated, and stored properly for easy access and reference.

Concierge

Detail-oriented and customer-focused professional with experience in hospitality and data management. Skilled in guest relations, hotel operations, and accurate data encoding. Strong multitasking ability, attention to detail, and commitment to providing excellent service in both customer-facing and administrative roles.

Concierge / F&B Associate

As a Concierge / F&B Associate, I assisted guests with hotel bookings, check-ins, check-outs, and special requests while managing food and beverage operations to ensure high-quality dining experiences. I coordinated with kitchen and service staff to deliver timely and professional service, provided personalized recommendations on dining, travel, and local attractions, and resolved guest concerns promptly to maintain excellent customer satisfaction.

F&B Associate

As an F&B Operations Associate, I managed daily food and beverage operations, including cashiering, reception duties, bartending, and serving as a food runner. I ensured smooth service, accurate billing, and timely delivery of orders while coordinating with kitchen and service staff. I provided excellent guest service, handled VIP guests and special requests, and maintained high standards of cleanliness, organization, and professionalism throughout the dining experience.

Dhamielyn Altizo Sarno
+639158325769

Erline Salazar
DOWINN VIP CLUB Supervisor
+639468233333

Ferdie Capili
BAYLEAF HOTEL
Operations Manager
+63175287535