2016
BS in Office Administration
Eastern Visayas State University
More Info About Me
Hello! My name is Noime, and I have six years of experience working in customer service industry. I began as an agent and advanced to the position of team leader. I am a motivated personality that isn't scared to take on a challenge, as well as a quick learner, hard worker, and easy person to deal with. I have a strong work ethic and the skills necessary to complete the task. I consider myself to be an enthusiastic, open-minded individual that strives to be the best at whatever I do.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
SEO Specialist
Content Creator
Certificates
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My Experience and Education
2019
-
2023
Support Services Group
(Team Leader)
-Client Experience – Shift lead responsible for ensuring that the day-to-day volume is handled efficiently and effectively by all teams within Client Experience. Specializes in supervising queues and personnel. Handling questions and assistance. Monitor volumes and shift cuts and receiving customer complaint requests.
2018
-
2019
Supportware Philippines
(Back Office Specialist)
• Edited business websites contact listing information.
• Worked as a recruitment specialist for clients' businesses.
2016
-
2017
ARB Call Facilities
(Loan Specialist)
• Worked on processing loan applications.
• Engaged in employment and bank verification process.
• Handled multiple campaigns and has always been a pioneer for new lending accounts.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.